The concierge desk has a list of activies to do with children in Las Vegas which we found helpful. You could tell that they enjoy working there. Everyone from the front desk, to housekeeping, to the staff at the buffett, to security was so helpful, kind, and accomodating. The staff at Wynn/Encore must go through a rigorous customer service training program because I did not encounter anyone with a bad attitude. Every single person we encountered was helpful and kind. I did not worry about the kids touching things because housekeeping did a great job. Children are not allowed in the casino, yes, but if you are passing in and out to get around the hotel no one cares. I'm not sure why some have stated that strollers are not allowed. The crib came with a complimentary baby care package of Johnson products! We were able to pass through the casino on a daily basis with out anyone chasing us through. I requested a mini fridge and crib at check in and both arrived less than 10 minutes after we got to the room!!! There was no extra charge for the fridge since we needed it for our baby's milk. It was about 1:30 pm and check in technically did not start until 3 pm, but this was not a problem. Although there were no strip view rooms available when we arrived, she kept searching and was able to get us into a partial strip view room. They love to run around and spread their toys out, so the extra room was great!! When we were checking in I looked for the front desk clerk with the friendliest demeanor and smile and I was not disappointed. This was key because we were traveling with our two daughters who are 1 and 4. Many of the reviews I read from other parents with young children were completely false.

I must say we had a really great experience at Encore. However my husband was scheduled to attend a conference at the Wynn so the Encore seemed like the best choice since it is near by and we got a fairly good room rate (we stayed 5 nights). I was very nervous at first about staying at the Encore because most of the reviews I read online did not recommend the Wynn/Encore for couples traveling with young children. I have stayed at Caesars, Bellagio, Wynn and Riviera. I have been to Las Vegas abot 5 times in the past 10 yrs. I requested a mini fridge and crib at check in and both arrived less than.

Reviews encore at wynn las vegas